FAQ Mustangtours Normandy

1. How many people can join the tour?

The Ford Mustang convertible can comfortably take 2 to 3 guests.
This is a private tour — no other travelers join

2. Where can you pick us up?

Pick-up is usually in:

  • Bayeux 
  • Other places are possible. Even cruise ships or larger distances (depending on distance there could be a surcharge). Check our website or contact us.

3. Are the tours customizable?

Yes — completely.
You can choose between:

  • D-Day sites (Omaha Beach, Pointe du Hoc, Arromanches…)
  • Local villages and countryside
  • Coastal viewpoints
  • Food/cider stops
  • Or a mix of everything

I adapt the itinerary to your interests and pace.

4. How long is the tour?

A half-day tour lasts 4 to 5 hours.
Some guests prefer a relaxed pace, others want to see as much as possible — both are fine.

5. Can we book a full-day tour?

Yes, a full-day Mustang tour is possible on request.
Contact me for availability and pricing.

6. What is included in the price?

  • Private tour
  • English-speaking local guide
  • Transport in a Ford Mustang convertible
  • Pick-up & drop-off
  • Flexible itinerary
  • All photo stops
  • Water
  • Music
  • All taxes and charges, 125 miles (200kms)

7. What is not included?

  • Food & drinks
  • Museum entrance fees
  • Personal expenses

These are optional and paid directly on site.

8. Is the Mustang comfortable?

Absolutely.
It’s a modern convertible Mustang with comfortable seating for 2–3 guests.
The ride is smooth and perfect for a scenic tour.

9. Can children join the tour?

Yes — children 12+ are welcome.
For safety reasons, car seats for younger children are not available.

10. Is there space for luggage?

The Mustang has limited trunk space.
Small bags or backpacks are fine, but large suitcases won’t fit.

11. What if the weather is bad?

Tours run rain or shine — Normandy weather changes often.
If the weather becomes unsafe, you will receive a full refund or reschedule option.

12. Can we stop for photos?

Yes — as many as you like.
That’s one of the advantages of touring in a private Mustang instead of a minivan.

13. Do you speak English?

Yes — the entire tour is conducted in clear, fluent English.

14. How do we pay?

You can pay:

  • Directly on my website (credit card)
  • Via Viator or GetYourGuide
  • Or by invoice on request

Direct bookings are always welcome.

15. How far in advance should we book?

Spring and summer dates fill up quickly.
If you already have travel dates, booking early is recommended.

Cancellation/ No-Show policy

It is always recommended to purchase travel insurance and to check clauses for compensation in case of late cancellation and no-show which would incur a charge from us.
By providing your credit card details, it is understood that you have read and agreed to our cancellation policy, indicated in our proposal and booking confirmation stating that we will use said details to charge your card in case of:

CANCELLATION/NO-SHOW POLICY
– All cancellations
There will be a 10% cancellation fee for all cancellations.

– late cancellation:
50% of our fee will be charged if notice falls under 14 days before the tour (eg: notice given after Friday 4th but before Friday 11th for Friday 18th, date of the tour).
100% of our fee will be charged if notice falls under 7 days before the tour (eg: notice given after Friday 11th for Friday 18th, date of the tour).
Please note that the “Notice date” is the date on which we receive this notice so be aware of time difference between countries.

– « no-show »: 100% of our fee will be charged for no-show as laid out below:
If you are not there on the day of your booking. The actual start time however can be flexible provided it is on the same day of your booking. Return time would remain the same. Our fee would equally remain the same, even if the time spent on the tour is consequently reduced due to your tardiness.

– If we charge you for late cancellation or “no-show”, we will send you an explanatory email that you can present to your travel insurance for compensation. People subscribe travel insurance for these very cases: it is essential to check your policy prior travelling.

We strongly urge you to take out comprehensive travel insurance as we will NOT refund you in the case of strikes, bad weather, re-routing of the Ship, mechanical or any other reasons that your Ship does not dock or you are unable to attend the tour. These circumstances are completely out of our control and not our responsibility

Would anything happen that incur a late cancellation or tardiness we urge you to contact us immediately +31 6 1102 1102

Flexibility

Other circumstances may arise that require you to reschedule your booked date. This is, of course, possible upon consultation, depending on our schedule at that time. If you need to rebook, please let us know as soon as possible so we can agree on a new date together.

Name of the company

Mustangtours.fr

 

Registered office

Saint-Michel-de-Montjoie

 

Contactgegevens

john.vannoort@hotmail.com

+31 6 1102 1102

 

Siren (EIN: Employer Identification Number):

Siren: 993931351

 

VAT.

No VAT (TVA) applicable — French VAT exemption, article 293 B of the French Tax Code

 
Supervisory authority

INSEE: Institut National de la Statistique et des Études Économiques

URSSAF: Union de Recouvrement des cotisations de Sécurité Sociale et d’Allocations Familiale

 

 

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